Your Privacy
RARE SEEDS Australia understands that your privacy is important. We collect only the necessary personal information to process your order and never share it with third parties unless required by law 🔒
By continuing to use our website, you agree to our Terms and Conditions, this Privacy Policy, and our Disclaimer. If you do not agree, please exit the site. This applies to browsing our products or placing an order ⚠
We comply with the Australian Privacy Principles (APP) and relevant data protection regulations to ensure the safety of your information.
Website Access & Ordering
You can browse and even order as a guest without creating an account. If you do create an account, it helps streamline the checkout process, but it is not mandatory.
Adding items to your cart creates a temporary session file that only you can see during your visit 💻
During checkout, we will ask for enough personal information to complete your order, including your name, postal address, email, phone number, and payment details. This data is securely transmitted via a 128-bit SSL encryption and used solely to fulfil your order 📦
You may request deletion of your personal data at any time. Please note, deleting data before delivery may limit your ability to track the order online. You can still contact us directly for order updates 📞
Credit Card Payments
We accept credit cards issued in Australia and selected international regions. Please ensure your card is authorised for international purchases if paying from outside Australia 💳
Returns
We offer a 14-day return policy on all products. Please see our Returns page or contact customer service for more details 📦
Creating a RARE SEEDS Australia Account
A valid email address is required to create an account. We will verify your email before activation. Your account is used only for placing orders on our site 🔑
What We Collect
We do not automatically collect personal data and we never share personal information with third parties such as advertisers, marketers, or research firms unless necessary for order fulfilment or required by law.
We may collect non-identifying visitor behaviour (e.g., time on site, product views) to improve the site experience. This data is anonymous and not shared externally.
Google Analytics & Cookies
We use Google Analytics, a service from Google Inc., to understand how users interact with our website. This may include the use of cookies, which store small pieces of information on your device. These may include your IP address and behaviour data, which may be stored on Google servers in the USA 💻
You can disable cookies in your browser settings, but this may affect your experience on our website. By continuing to browse, you consent to this usage.
Why We Collect Data
- To improve the website and your shopping experience
- To send promotional emails if you opt-in
- For market research and internal record-keeping
Site Security
We use technical, physical, and administrative measures to keep your information safe and prevent unauthorised access. Our platform is designed with modern security best practices in mind 🔒
Cookies & Browsing Preferences
Cookies allow us to analyse website traffic and improve usability. You may refuse cookies, but it might limit certain functions of our site. We do not access your device or collect data beyond what you voluntarily provide 📱
External Links
From time to time, we may include links to external sites. Please note we are not responsible for their content or privacy practices. Always read the privacy policy of any website you visit 🔗
Controlling Your Data
You can limit how your personal data is used in several ways:
- Tick opt-out boxes when filling out forms
- Unsubscribe from marketing at any time by contacting us
If you have concerns or questions about how your data is handled, don’t hesitate to contact us. We’ll be happy to help clarify, correct, or delete any personal information we hold 📞📝